We keep support direct
Support
For order help, warranty questions, QR card issues, returns, exchanges, or product support, send a message with the details we need to move quickly.
Order help
Include your order number, email used at checkout, and the product name.
Warranty help
Include your order number, photos of the issue, and photos of the packaging or authenticity card if available.
Product questions
Tell us the frame you are considering: Ghost, Zenith, Eclipse, or Dusk.
Response time
Launch support response expectations will be finalized before public checkout opens.