FAQ

Questions, answered cleanly

FAQ

What comes with every pair?

Every pair includes a magnetic signature box, hard shell protective case, authenticity card, silk and microfiber cleaning cloth, and QR access for authentication and warranty support.

Are the frames unisex?

Yes. The launch collection is designed as unisex fashion eyewear.

Do the lenses have UV protection?

Yes. UV protection is part of the shared product claims for the collection.

Are Ghost or Zenith prescription eyewear?

No. Do not treat Ghost or Zenith as prescription products. Any lens changes should be discussed with a qualified optician.

How fast does shipping take?

Processing and delivery windows will be finalized before public checkout opens. Tracking will be provided when the order ships.

Can I return or exchange my order?

Return and exchange terms will be confirmed before launch. Items must be unworn, undamaged, and returned with original packaging unless support approves otherwise.

How do I verify my pair?

Use the QR card included with the product. If anything looks off, contact support with your order number and photos.